Depending on the foot-traffic your rug receives, rotate the rug at least once a year for an even and balanced wear
Do not expose your rug to direct sunlight. Use appropriate curtains and draperies
Vacuum your rug with a gentle setting regularly. Do not use rotating brush (beater) attachment
Roll up your rug for storage and transport in plastic sheet and use mothballs where necessary
All stains and spillages are to be spot cleaned only. Do not wash or wet the entire rug. Act immediately to clean all solid and liquid spillages without delay. Scoop up solids first if any
Do not use salt to absorb liquid spillages. Use paper towel instead for blotting (not rubbing) both sides of your rug
Use carpet stain removers not containing whitening agents or bleach and test a small area before use
Mild household detergents such as dishwashing liquids can be used by dabbing on the remaining stain with a sponge after blotting initially. However, do not soak the area and use suds only without scrubbing or wiping. Reblot after with paper towel and apply plain warm water by dabbing with a sponge to remove detergent residue. After this, reblot the area again to remove moisture and ensure free air circulation around the spot to dry
Professional cleaning only, for the entire rug. If needed, make sure to contact a rug cleaning specialist
The use of anti-slip rug underlay to prevent your rug from slipping on polished floor surfaces is recommended
Please note that the above information is provided as a guide only. We cannot be held responsible for any damage caused due to misuse
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